Frequently Asked Questions

Can we order as a group?

• Yes, this will save on shipping. One person will need to place the order for the whole group. Just select the quantity you want at checkout and the medals will be sent to the same address. Then forward the emails you get from us to the other runners so they will have all the appropriate links and instructions. No need to officially “register” each person separately at check out.

Do you ship outside the USA?

• Yes! We ship anywhere in the world. The cost of shipping outside the USA is unfortunately not as cheap (we don’t make any money from the shipping). Many runners are joining with their running partners to share the cost of shipping. It costs about the same amount to send 1 medal as it does 2-4 medals in the same package. Just select the quantity you want at checkout and the medals will be sent to the same address. Then forward the emails you get from us to the other runners so they will have all the appropriate links and instructions. No need to officially “register” each person separately at check out. Please be aware that due to Covid the international shipping is extremely slow right now!

What is a virtual race?

• A virtual race is a race that you can run or walk in any location (your favorite running route, on the treadmill, on the track, on trails, or while running another race). You have the flexibility and convenience of running it at any time of day and at your own pace.

What Distance is this race?

• We decided to make this virtual race flexible since all lengths of races have been cancelled . . . from 5ks to marathons. So the minimum distance is 5k. The maximum distance is up to you. Let’s see how far you can go!

When will the race take place?

• Between now and the end of 2021. You choose the day you want to run it. Invite friends and family to join you to make it even more fun.

How do I report my results?

• We use the honor system. Most people post their results in the private FB group set up for this event. You can also email us to share your results. If you pay for a medal you will get it regardless of if you report your results.

Cancellation/Refunds

• Unfortunately we cannot offer a refund for this event. Since we immediately spend the money on ordering for the medal and shipping, all sales are final.

What kind of swag will participants get?

• Registered paid participants will receive a one-of-a-kind finisher’s medal a training plan, and a buff that can be worn as a mask, neck gator, or headband.

When will my medal arrive?

• The medal(s) will ship out from our USA based facility at the end of June but could take longer to reach our international runners, depending on where you live.