Frequently Asked Questions

Can we order as a group?

• Yes, this will save on shipping. One person will need to place the order for the whole group. Just select the quantity you want at checkout and the medals will be sent to the same address. Then forward the emails you get from us to the other runners so they will have all the appropriate links and instructions. No need to officially “register” each person separately at check out.

Do you ship outside the USA?

• Yes! We ship anywhere in the world. The cost of shipping outside the USA is unfortunately not as cheap (we don’t make any money from the shipping). Many runners are joining with their running partners to share the cost of shipping. It costs about the same amount to send 1 medal as it does 2-4 medals in the same package. Just select the quantity you want at checkout and the medals will be sent to the same address. Then forward the emails you get from us to the other runners so they will have all the appropriate links and instructions. No need to officially “register” each person separately at check out. Please be aware that due to Covid the international shipping is extremely slow right now!

How do I complete the 100 miles?

• We are trying to keep it simple. Run or walk a total of 100 miles, take as many days as you need. You can keep track of your miles (you are free to use the online run tracker we created but not required). The medal will be shipped out even if you don’t track your miles. We use the honor system.

How do I report my runs?

• You may use the super fun Online Run Tracker we created or your preferred tracker (Garmin, Strava, MapMyRun, Nike, etc.). *Note: reporting your miles is not mandatory since we use the honor system. If you pay for a medal you will get it regardless of whether you report your miles or not.

Cancellation/Refunds

• Unfortunately we cannot offer a refund for this event. Since we immediately spend the money on purchasing the medal and shipping, all sales are final.

When will my medal arrive?

• The medal(s) will be shipped out from a USA based facility in approximately 4-5 weeks after you order. It could take longer to reach you depending on where you live. Please be aware that if you live outside the USA it could take an extra couple months to reach you. We’ve found that due to Covid the international shipping is slow right now.

Is there a special Facebook group for this event?

• The 100 Mile Challenge uses the “Social Distancing” Run Facebook group which has over 16,000 members and a very active community. It’s a great place to share photos, results, and see what other runners are up to.